Secure, reliable IT. Fully taken care of.

Recommended with every Managed Cyber Resilience plan.

Great security works better with great IT. Managed Workplace IT runs your everyday technology inside the same security and resilience framework as your security service. You get one partner, responsible for both.

Support

A service desk that knows your setup.

  • Unlimited in-scope remote support
  • Monday to Friday, 9am–5pm UK time as standard, with extended hours available
  • Incident, request, change and asset management
  • Supplier coordination and vendor escalation
  • Technology purchasing and lifecycle coordination

Microsoft 365

Licensed, configured and backed up.

  • Microsoft 365 licensing
  • Exchange, Teams, SharePoint and OneDrive administration
  • Independent Microsoft 365 backup

Device management

We manage one laptop and one smartphone per staff member. We can source or supply hardware for an additional cost.

  • Standard configuration, enrolment and deployment
  • Operating-system and application updates
  • Management of agreed office networking equipment

Identity & access

The right access for the right people.

  • Joiners, movers and leavers
  • Permissions, MFA and single sign-on
  • Business password management
  • Access administration for agreed SaaS applications

Quoted separately. We can also take care of hardware purchases, connectivity, specialist business application subscriptions, major migrations and on-site projects.

How support works

Hours
Monday to Friday, 9am–5pm UK time as standard. We can extend these hours to suit your organisation.
Support
Unlimited support from people who know your setup
Escalation
Vendor escalation for agreed applications and coordination of your technology suppliers
Out of hours
24/7 security monitoring continues through your Managed Cyber Resilience plan

IT and security, working as one

  • Devices and identities follow Elmfort's security baseline from day one
  • Patching and remediation follow the priorities of your security programme
  • Joiners and leavers follow access-governance controls
  • Backup and recovery feed directly into your resilience testing
  • We record IT changes, so they can support your compliance evidence

Monthly service report. Each month we report on service desk performance, joiners and leavers, device health and Microsoft 365. See an example report

One price per staff member, Microsoft 365 included.

£350 per month plus £99 per staff member, excluding VAT. This price applies when you use our preferred managed technology platform. Moving to the platform may involve migration work, which we include in the initial onboarding cost.

Managed Cyber Resilience plan

Managed Workplace IT is added to a Managed Cyber Resilience plan.

Indicative monthly price

Assured Cyber Resilience
£6,875
Managed Workplace IT
£7,775
Total per month £14,650

Excluding VAT. Onboarding is quoted separately.

Get a quote

We plan the device, tenant and support transition with you, and we coordinate the handover from your current arrangements.

  1. Assess

    We review your Microsoft 365 tenant, devices, applications and current support arrangements.

  2. Plan

    We agree the transition plan, the timings and the handover of administration.

  3. Transition

    We enrol devices, take over administration and set up the service desk.

  4. Operate

    We run everyday IT to Elmfort's security standards and report on it.

One partner for your security and your IT.

Tell us about your team, your devices and your current support. We'll send a combined Managed Cyber Resilience and Workplace IT proposal.