Support
A service desk that knows your setup.
- Unlimited in-scope remote support
- Monday to Friday, 9am–5pm UK time as standard, with extended hours available
- Incident, request, change and asset management
- Supplier coordination and vendor escalation
- Technology purchasing and lifecycle coordination
Microsoft 365
Licensed, configured and backed up.
- Microsoft 365 licensing
- Exchange, Teams, SharePoint and OneDrive administration
- Independent Microsoft 365 backup
Device management
We manage one laptop and one smartphone per staff member. We can source or supply hardware for an additional cost.
- Standard configuration, enrolment and deployment
- Operating-system and application updates
- Management of agreed office networking equipment
Identity & access
The right access for the right people.
- Joiners, movers and leavers
- Permissions, MFA and single sign-on
- Business password management
- Access administration for agreed SaaS applications
Quoted separately. We can also take care of hardware
purchases, connectivity, specialist business application subscriptions, major
migrations and on-site projects.