We manage everyday IT, maintain the security controls around it, and keep the records regulated firms are repeatedly asked to produce.
What We Do
Support requests are only one part of the job. We also manage the systems, suppliers, security controls, and records behind them.
Everyday IT
We support your team during UK business hours and manage the routine work behind the scenes: accounts, devices, licences, updates, joiners, and leavers.
Security
We look after endpoint protection, email security, identity, access, backups, patching, and the managed monitoring included in your tier.
Compliance
We support Cyber Essentials preparation and maintain the technical records needed for insurer reviews and client due diligence. Higher tiers add deeper testing, control mapping, and governance support.
How Coverage Works
The service desk and advisory team operate during UK business hours. Managed security monitoring continues outside those hours, with response arrangements defined by your service tier.
Your staff can contact Elmfort for support, while we coordinate the systems and suppliers involved in resolving the issue.
Automated controls and our managed detection partners continue watching for suspicious activity when the service desk is closed.
Reviews, vulnerability findings, backup tests, and policy work are tracked as part of the ongoing service rather than left for the next audit.
Start with day-to-day IT and add the monitoring, testing, and governance that suits your firm.